Camps and Retreats Booking Terms & Policies
Effective Date: January 20, 2025
Thank you for choosing TheSwimLife.co for your camps and retreats. We are committed to providing a seamless and enjoyable experience for all participants. Please review the following terms and policies, which apply to both local Bermuda residents and overseas traveling guests. By booking a camp or retreat with us, you agree to these terms.
1. General Booking Policies
All bookings are final, and your spot is secured upon receipt of full payment.
Participants must meet the eligibility criteria outlined in the event description, including skill level and any specific requirements.
2. Medical Insurance Requirement
A valid medical insurance policy is mandatory for all participants, including Bermuda residents and overseas guests.
Proof of insurance must be provided to TheSwimLife.co no later than 14 days prior to the camp or retreat start date.
Failure to provide valid proof of insurance may result in cancellation of your participation without a refund.
3. Refund Policy
Refunds are issued based on the following schedule:
100% refund if cancellation occurs at least 60 days prior to the event start date.
50% refund if cancellation occurs at least 30 days prior to the event start date.
No refunds will be provided for cancellations made less than 30 days prior to the event start date.
In the event of unforeseen circumstances requiring cancellation by TheSwimLife.co (e.g., extreme weather, facility closures), participants will be offered a full refund or the option to reschedule.
4. Transfers and Substitutions
If you are unable to attend, you may transfer your booking to another eligible participant, subject to prior approval by TheSwimLife.co.
Transfer requests must be submitted in writing at least 30 days prior to the start date of the orginal camp or retreat.
5. Travel and Flights for Overseas Guests
Travel and/or flight arrangements are the responsibility of the participant.
TheSwimLife.co is not liable for any travel delays, cancellations, or missed sessions due to travel disruptions.
Participants are encouraged to purchase comprehensive travel insurance to cover any unforseen circumstances with regards to trip cancellation and/or poor weather.
6. Health and Safety
Participants must disclose any relevant medical conditions or concerns during the registration process.
All participants must follow safety guidelines and instructions provided by TheSwimLife.co staff.
TheSwimLife.co reserves the right to deny participation if a participant’s health or behavior poses a risk to themselves or others.
7. Code of Conduct
All participants are expected to behave respectfully towards others and follow event rules for the duration of the camp or retreat.
Disruptive or inappropriate behavior may result in removal from the event without a refund.
8. Liability Waiver
Participants will be required to sign a liability waiver prior to participating in any camp or retreat activities.
9. Photo and Media Release
By participating in our events, you consent to being photographed or recorded for marketing purposes unless you opt out during the registration process.
10. Overseas Guests
Overseas guests must ensure their travel documents (e.g., passports, visas) are valid and meet Bermuda’s entry requirements well before their travel date. Please contact TheSwimLife.co for any questions on visa requirements to enter Bermuda.
TheSwimLife.co is not responsible for participants denied entry to Bermuda.
12. Sample Itinerary
Please note that this is a sample itinerary and may be subject to changes:
Day 1: Arrival, orientation, and welcome dinner.
Day 2: Morning swim training, group yoga session, afternoon swim experience and afternoon free time.
Day 3: Open water swim practice, workshops, and group activities.
Day 4: Individual coaching sessions, closing group ceremony, and farewell dinner.
Day 5: Departure.
A final itinerary will be advertised on each specific camp and retreat booking page.
13. Contact Us
Email: swimminglisa@hotmail.com
Phone: 1-441-533-5472
Thank you for choosing TheSwimLife.co.
We look forward to creating an unforgettable experience for you!